Loading... Please wait...
  • My Account

Support

Payments

Visa, Mastercard, and American Express. Cablesys also accepts purchase orders with a pre-approved credit line.

Cablesys offers Net 30-day terms to customers with a pre-approved credit line. Once a credit line has been established, the customer will be able to purchase under the Net 30-day terms within the credit limit. Cablesys requires a minimum $6,000 annual purchase to apply for a credit line and a 30-day term. The process to review the credit application can take up to 14 business days. Please contact us for more information.

After placing an order online, please email a signed copy of the purchase order including the billing address, phone number, and accounts payable information to cs@cablesys.com. Please include the online order number in the purchase order or in the email to avoid duplication of orders.

Orders

Cablesys offers discount pricing for customers with Net 30-day credit terms. Cablesys requires a minimum $6,000 annual purchase to apply for a credit line and a 30-day term. The process to review the credit application can take up to 14 business days. Please contact us for more information.

Please log into the account and go to My Account > View Order Status, select View Order Details to view the tracking number.

Orders cannot be modified once they are entered; orders can only be canceled. Request a cancellation by replying to the order confirmation email, and Cablesys will attempt to cancel the order. However, most orders are shipped the same day. Therefore, Cablesys cannot guarantee the cancellation will take place in time.

Shipping

Cablesys only ships within the U.S.A. and Canada. UPS® and FedEx® only accepts shipments to a valid street address. They do not deliver to a P.O. Box.

Estimated delivery date is provided when placing the order. Canceling an order and placing a new order will have a new delivery date.

Shipping rates are calculated by the total weight of an order. Shipping courier policies require the weight to be rounded up to the next full pound.

An online order of $99 or more (excluding taxes) may qualify for free ground shipping. Free shipping is available for 48 contiguous states within the continental US only. FPO/APO and Canada are excluded.

Returns

Most new, unopened items may be returned within 30 days of receipt for a refund, excluding freight.

Important Custom and build-to-order parts are tailored to customer’s specification. Therefore, the order is non-cancelable and not returnable for a refund. Manufacturer warranty still applies.

Please contact us to request a return. If approved, Cablesys will assign an RMA (Return Merchandise Authorization) number. Please write the RMA# on the return packing slip.

Within four weeks after Cablesys receives the product.

Warranty

3-Year Warranty

The Cablesys warranty covers any defects in materials or workmanship for a full three years from the date of purchase. Some states do not allow limitations on how long an implied warranty lasts; limitations may not apply to you.

Problems caused by abuse, misuse, or acts of God are not covered. Consequential and incidental damages are not recoverable under warranty. Some states do not allow the exclusion or limitation of consequential or incidental damages; limitations may not apply to you.

Improper or incorrectly performed maintenance or repair on Cablesys cables by any company other than Cablesys will void the warranty. The warranty gives buyers specific legal rights, whom may also have other rights which vary from state to state.

15-Year Warranty

The warranty covers performance on category-rated products (CAT6A, CAT6, and CAT5e) such as cable, connectivity, and pre-terminated patch panel cable assemblies. These products perform by TIA-568 standards for a full fifteen years from the date of purchase.

Questions & Phone Orders

Questions & Comments

Toll-free: 800.555.7176
cs@cablesys.com

Shop with Confidence

Purchase with Confidence

Accepted Credit Cards

30 Day Moneyback Guarantee

30 Day Moneyback Guarantee

You may return most new, unopened items within 30 days of delivery for a full refund. Custom or build-to-order parts are non-cancellable non-returnable for a refund.

same day shipping
save 50 percent or more
free shipping on orders over $99
performance warranty
live customer service
1000+ skus in stock

Back to Top